Welcome to www.pataracollections.com (hereinafter referred to as the "Website" which expression shall include a successor or replacement website). Patara has developed this Website and is owned by Patara Collections Private Limited a company incorporated under the Companies Act, 2013 with its registered office at #61, Gyan Sagar, 6th Floor, S.K. Bole Road, Dadar West, Mumbai - 400028, India and having CIN  (hereinafter referred to as "Patara").
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
1.1. Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Website. If You are a minor i.e. under the age of 18 (eighteen) years, You shall not register as a User of the Website and shall not transact on or use the Website. As a minor if You wish to use or transact on the Website, such use or transaction may be made by Your legal guardian or parents on the Website. Patara reserves the right to terminate Your membership and / or refuse to provide You with access to the Website if it is brought to Patara's notice or if it is discovered that You are under the age of 18 (eighteen) years.
1.3. Patara reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.
2. USER ACCOUNT, PASSWORD, AND SECURITY
2.1. Patara makes the Services available to You through the Website only if You have registered and provided Patara certain required User information and created an account (the "Account") through Patara ID and password or other log-in ID and password, which can include a facebook, gmail, yahoo ID or any other valid email ID of any social media website as permitted on the Website (collectively, the "Account Information"). The Services may also be subject to these Terms, procedures for use of the Website, uploaded guidelines, rules, additional terms of service, or other disclaimer and notices, if any.
2.2. You shall not have more than 1 (one) active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.
2.3. You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to (a) immediately notify Patara of any unauthorized use of Your Account Information or any other breach of security, and (b) ensure that You exit from Your Account at the end of each session. Patara cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section 2.2. You may be held liable for losses incurred by Patara or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential. If You use the Website, You shall be responsible for all activities that occur under Your Account.
2.4. The Website also allows restricted access to the Services for unregistered Users.
2.6. Your Account details of the third party website through which You register with the Website will be construed as Your 'designated electronic address' and Patara, the Website, other registered Users, visitors, third parties and law enforcement agencies will communicate with You on your designated electronic address which will be deemed adequate service of notice / electronic record.
Currently, membership on the Website is free for buyers. Patara does not charge any fee for browsing and buying on the Website. However, Patara reserves the right to change its fee policy from time to time. In particular, Patara may at its sole discretion introduce new services and modify some or all of the existing services offered on the Website. In such an event Patara reserves the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be. Changes to the fee policy shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. All fees shall be quoted in Indian Rupees and be payable to the Website within such time as specified in the invoice. You shall be solely responsible for paying all fees associated with the use of the Website and you agree to bear any and all applicable taxes, charges, cesses etc. levied thereon. Patara reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of fees. Patara also reserves the right to take legal action in case of non-payment of fees.
The Website is a platform/venue that Users utilize to meet and interact with one another for their transactions and facilitates the online sale and purchase of various products and services (the "Services") offered by Patara's various registered merchants/ vendors/service providers (the “Vendors”) at a competitive price. Patara is not and cannot be a party to or control in any manner any transaction between the Website's Users. The Services are offered to You through various modes which shall include, issue of coupons and vouchers that can be redeemed for various services, sale of products etc. The purchase of the Services on the Website shall be interalia subject to the following:
5.1. The Vendors are the sellers of the Services on the Website and will be solely responsible to the buyer for the products sold through the Website. All commercial/contractual terms are offered by and agreed to between buyers and Vendors alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to the Services and after sales services related to the Services. Patara does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the buyers and Vendors. You should take all responsibility for Your own actions in utilizing the Services purchased by You and Patara shall not be liable for any such action. Without prejudice to the foregoing, Patara may provide certain transaction support services to the Vendors and buyers as provided in various Patara Policies on the Website.
5.2. You acknowledge that Patara has the right to change or discontinue any Service at any time, without notice. You further acknowledge that Patara may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that Patara may make to the Services. You agree that Patara shall not be liable to You or to any third party for any modification, suspension or discontinuance of any aspect of the Services.
5.3. Patara does not make any representation or warranty as to specifics or attributes (such as quality, value, worth, salability, marketability etc) of the Services proposed to be sold or offered to be sold or purchased on the Website. Patara does not implicitly or explicitly recommend You to buy or sell any Services on the Website or support or endorse the sale or purchase of any Services on the Website or provides any guarantee, warranty or assurance with respect to any goods or Services made available on the Website. Patara accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
5.4. Patara does not make any representation or warranty as to the specifics or attributes (such as legal title, creditworthiness, identity, etc.) of any of its users. You are advised to independently verify the bonafides of any particular user that you choose to deal with on the Website and use your best judgment in that behalf.
5.5. The Website is only a platform that can be utilized by Users to reach a larger base to buy and sell the Services. Patara is only providing a platform for communication and it is agreed that the contract for sale of any of the Services shall be a strictly bipartite contract between the Vendor and the buyer. Patara does not at any point of time during any transaction between the buyer and the Vendor on the Website come into or take possession of any of the Services offered by the Vendor nor does it at any point gain title to or have any rights or claims over the Services offered by the Vendor to the buyer. At no time shall Patara hold any right, title or interest over the products nor shall Patara have any obligations or liabilities in respect of such contract entered into between buyers and Vendors.
5.6. Patara is not responsible for unsatisfactory or delayed performance or non-performance of Services or damages or delays as a result of products which are out of stock, unavailable or back ordered or breach of any contract entered into between Users. All items are offered only for a restricted time and only for the available supply. Patara cannot and does not guarantee, warrant, assure or ensure that the Users (whether buyer or Vendors) will perform, undertake, consume or conclude any transaction concluded on the Website in a prudent manner. Patara shall not and is not required to mediate or resolve any dispute or disagreement between Users.
5.7. Patara provides certain independent services to facilitate the transactions between users of the Websites and such independent services may include listing management, warehousing services, logistics services, making available courier services, payment facilitation through nodal bank(s) under applicable laws. You understand, agree and acknowledge that Patara will engage independent third party service providers to perform these services. Patara may on reasonable efforts basis procure ordinary industry standard warranties from these third parties. You further understand, agree and acknowledge that Patara will not be held liable or responsible towards You or towards any person claiming under or through You for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of Patara and in such an event the total aggregate liability of Patara shall be limited to the extent provided in Section 11.
5.8.2. Patara offers shipping for all the products on the Website as per the company's policy, which may be changed by Patara without any notice to You.
5.8.3. All the Products are governed by the terms of warranties provided by the respective manufacturer/ brands. However, in case any product is covered under seller warranty, it shall be specifically mentioned under the product details.
5.9. Pricing Information:Patara strives to provide You with the best prices possible on products and services You buy or avail of from the Website. However, Patara does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to You. While Patara strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Patara may, at its discretion, either contact You for instructions or cancel Your order and notify You of such cancellation. Patara will have the right to modify the price of the product or service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the order and notify You of such cancellation. If Patara cancels the order after the payment has been processed, the said amount will be remitted to Your account from which the payment was made.
5.10. Credit Card Details:In certain cases, specifically with regard to particular products/ services, You might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Patara expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card. Patara shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by Patara with our acquiring bank from time to time.
5.11. Delivery of the Product:Your shipping address, pin code will be verified with the database of Patara before You proceed to pay for Your purchase. In the event Your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request You to provide us with an alternate shipping address which we expect to have on our partner/merchant's delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by Patara, in such cases Patara will not be responsible for the non-delivery of the product. Patara doesn't deliver items internationally. However, You can make purchases on the Website from anywhere in the world but at the same time ensuring the shipping address is within India. In case You book multiple order for the Products and Services in a single transaction, Patara would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics and/or logistics' issues. If You purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by You. If You wish to ship Products to different addresses, then You should book the orders separately based on the delivery addresses.
5.12. Return Policy for Products:
5.12.1. In the event You receive a damaged / defective product or a product that does not comply with the specifications as per Your original order, You are required to get in touch with the customer service team through any of the below mentioned channels:
- call centre between 9:00 am – 7:00 pm at 022 4926 6911 Monday Through Friday.
- Filling up the 'Contact Us' form;
5.12.2. Upon receiving Your complaint, Patara shall verify the authenticity and the nature of the complaint and if Patara is convinced that the complaint is genuine, Patara will inform the relevant Vendor of such complaint and request for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, Patara reserves the right to take necessary legal actions against You and You will be solely liable for all costs incurred by Patara in this regard. You expressly acknowledge that the Vendor selling the defective product/ service will be solely responsible to You for any claims that You may have in relation to such defective product/ service and Patara shall not in any manner be held liable for the same.
5.12.3. Before accepting shipment of any product, kindly ensure that the product's packaging is not damaged or tampered. If You observe that the package is damaged or tampered, request You to refuse to accept delivery and inform Patara at the earliest. The return process of the product may be restricted by Patara depending on the nature and category of the product.
5.12.4. In order to return any products sold through the Website, You are required to comply with the below mentioned conditions, viz:
- Please notify Patara of receipt of a damaged/ defective product/service within 48 (forty eight) hours of delivery to You. If You are unable to do so within 48 (forty eight) hours, Patara shall not be held liable for the failure to replace the order;
- Products should be unused;
- Patara will arrange pick-up of the damaged/defective product through its own logistics partner. In the event Patara is unable to do so, Patara will notify You regarding the same and You will be required to dispatch the product using a reputed courier in Your respective area within 1 (one) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with Patara;
- Products should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.;
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
- The returned products are subject to verification and checks by Patara in order to determine the legitimacy of the complaint/ return.
5.12.5. In the event the return of a product is duly accepted by Patara, the value of such product, as originally paid by You during acceptance of delivery of product or otherwise, will be refunded to You. Refund will be processed based on the mode of payment and Patara or the approved payment gateway will credit Your refunds directly into Your debit/credit card or online accounts or provide You with a cheque in this regard. Refunds will be subject to Section 5.15 below.
5.13.1. Cancellation by Patara: There may be certain orders that Patara is unable to accept and must cancel. Patara reserves the right, at Patara's sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the Service, inaccuracies or errors in pricing information, or problems identified by Patara's credit and fraud avoidance department. Patara may also require additional verifications or information before accepting any order. Patara will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Patara.
5.13.2. Cancellation by the User: In case of requests for order cancellations, Patara reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Patara receives a cancellation notice and the order has not been processed/ approved by Patara, Patara shall cancel the order and refund the entire amount to You within a reasonable period of time. Patara will not be able to cancel orders that have already been processed. Patara has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Patara and accept Patara's decision regarding the cancellation.
5.13.3. Patara reserves the right to cancel any orders that classify as 'Bulk Order' as determined by Patara as per certain criteria. Any Patara Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:
- Products ordered are not for self-consumption but for commercial resale;
- Multiple orders placed for same product at the same address;
- Bulk quantity of the same product ordered;
- Invalid address given in order details; or
- Any malpractice used to place the order.
5.14. Failure to Sell by the Vendor: Unless due to Your negligence, in the event the Vendor fails to complete a sale of a product or a service when presented by You with a valid Voucher or otherwise, You acknowledge that the Vendor will be solely liable to reimburse such amount as has already been paid by You for the purchase of such order. Further, You agree that Patara will not be held liable for failure of the Vendor to make available any product or service therein.
5.15. Services Payment Facility:
5.15.1. Patara may from time to time contract with third party payment service providers including banks to open nodal bank account under applicable Indian laws, to facilitate the payment between users i.e. buyers and Vendors and for collection of Website fees and other charges. These third party payment service providers may include third party banking or credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner.
5.15.2. While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to (i) Lack of authorization for any transaction/s, or (ii) Exceeding the preset limit mutually agreed by You and between "Bank/s", or (iii) Any payment issues arising out of the transaction, or (iv) Decline of transaction for any other reason/s.
5.15.3. All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.
5.15.4. Before shipping / delivering your order to you, the Vendor may request you to provide supporting documents (including but not limited to Government issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to Our Users.
5.15.5. Transactions, transaction price and all commercial terms such as delivery, dispatch of products and/or services are as per principal to principal bipartite contractual obligations between buyer and the Vendor and Payment Facility is merely used by the buyer and the Vendor to facilitate the completion of the Transaction. Use of the Payment Facility shall not render Patara liable or responsible for the non-delivery, non-receipt, non-payment, damage, breach of representations and warranties, non-provision of after sales or warranty services or fraud as regards the products and /or services listed on the Website.
5.15.7. You understand, accept and agree that the Payment Facility provided by Patara is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the transactions on the Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Patara is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price
5.15.8. You, as a the buyer, understand that upon initiating a transaction You are entering into a legally binding and enforceable contract with the Vendor to purchase the products and /or services from the Vendor using the Payment Facility, and You shall pay the transaction price through Your Issuing Bank to the Vendor using Payment Facility.
5.15.9. You, as a the buyer, may agree with the Vendor through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the transaction shall stand amended to such extent. Any such extension / increase of Dispatch / Delivery time or subsequent novation / variation of the transaction should be in compliance with Payment Facility as provided in Section 5.16.
5.15.10. You, as a the buyer, shall electronically notify Payment Facility using the appropriate Website features immediately upon Delivery or non Delivery within the time period as provided in Policies. Non notification by You of Delivery or non Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that transaction. In case of Cash On Delivery transactions, the buyer is not required to confirm the receipt of products or services.
5.15.11. You, as a buyer, shall be entitled to claim a refund of the transaction price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make You ineligible for a refund.
5.15.12. You, as a buyer, understand that the Payment Facility may not be available in full or in part for certain category of products and/or services and/or transactions as mentioned in the Policies and hence You may not be entitled to a refund in respect of the transactions for those products and /or services
5.15.13. Except for Cash On Delivery transaction, refund, if any, shall be made at the same Issuing Bank from where transaction price was received. For Cash On Delivery transactions, refunds, if any, will be made via demand draft in favour of the buyer (As per registration details provided by the buyer). Refund shall be made in Indian Rupees only and shall be equivalent to the transaction price received in Indian Rupees.
5.15.14. For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI) (the “Payment Facility”).
5.15.15. Refund shall be conditional and shall be with recourse available to Patara in case of any misuse by the buyer. Refund shall be subject to the buyer complying with Patara Policies.
5.15.16. Patara reserves the right to impose limits on the number of transactions or transaction price which Patara may receive from on an individual Valid Credit/Debit/ Cash Card / Valid Bank Account/ and such other infrastructure or any other financial instrument directly or indirectly through payment aggregator or through any such facility authorized by Reserve Bank of India to provide enabling support facility for collection and remittance of payment or by a buyer during any time period, and reserves the right to refuse to process transactions exceeding such limit.
5.15.17. Patara reserves the right to refuse to process transactions by buyers with a prior history of questionable charges including without limitation breach of any agreements by the buyer with Patara or breach/violation of any law or any charges imposed by Issuing Bank or breach of any policy.
5.15.18. Patara may do such checks as it deems fit before approving the receipt of/buyers commitment to pay (for Cash On Delivery transactions) transaction price from the buyer for security or other reasons at the discretion of Patara. As a result of such check if Patara is not satisfied with the creditability of the buyer or genuineness of the transaction / transaction price, it will have the right to reject the receipt of / buyers commitment to pay transaction price.
5.15.19. Patara may delay notifying the payment confirmation i.e. informing the Vendor to Dispatch, if Patara deems suspicious or for buyers conducting high transaction volumes to ensure safety of the transaction and transaction price. In addition, Patara may hold transaction price and Patara may not inform the Vendor to Dispatch or remit transaction price to law enforcement officials (instead of refunding the same to the buyer) at the request of law enforcement officials or in the event the buyer is engaged in any form of illegal activity.
5.15.20. The buyer and the Vendor acknowledge that Patara will not be liable for any damages, interests or claims etc. resulting from not processing a transaction/transaction price or any delay in processing a transaction/transaction price which is beyond control of Patara.
5.15.21. Compliance with Laws: the buyer and the Vendor shall comply with all the applicable laws (including without limitation Information and Technology Act, 2000 as amended by the Information Technology (Amendment) Act 2008, Prevention of Money Laundering Act, 2002 and the rules made there under, Income Tax Act, 1961 and the rules made there under) applicable to them respectively for using Payment Facility and the Website.
5.15.22. the buyer's arrangement with Issuing Bank: All Valid Credit / Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the buyer and the respective Issuing Bank and payment instrument issuing company. All Online Bank Transfers from Valid Bank Accounts are processed using the gateway provided by the respective Issuing Bank which support Payment Facility to provide these services to the Users. All such Online Bank Transfers on Payment Facility are also governed by the terms and conditions agreed to between the buyer and the respective Issuing Bank.
6. USE OF WEBSITE
6.3. You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.
6.4. You shall use this Website, and any voucher/ coupons purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.
6.5. You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that You access on the Website in accordance with Section 7.
6.6. You are solely responsible for Your Information, and Patara and the Website act only as a passive conduit for your online distribution and publication of Your Information.
6.7. You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users (including unauthorized users or "hackers") that You may consider offensive, indecent or otherwise objectionable. Patara disclaims all liabilities arising in relation to such offensive content on the Website. It also is possible for others to obtain personal information about You due to your use of the Website, and that the recipient may use such information to harass or injure You. We do not approve of such unauthorized uses, but by using the Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose or share with others on the Website. Please carefully select the type of information that You publicly disclose or share with others on the Website. Further, You may report such offensive content in the manner prescribed under Section 18 herein.
6.8. If Website allows You to post and upload any material on the Website, You agree, undertake and confirm that Your use of Website shall be strictly governed by the following binding principles:
6.8.1. You shall not host, reverse engineer, display, upload, modify, copy, publish, post, license, create, derivate works from, store, transmit, distribute or disseminate or perform or update or share or reproduce any information which:
- belongs to another person and to which You do not have any right to;
- violates any applicable laws or regulations for the time being in force within or outside India;
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy or violation of their rights, hateful, or racially, unethical objectionable, disparaging, relating or encouraging money laundering, gambling, obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind or otherwise unlawful/illegal in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
- is false, inaccurate or misleading in any way;
- involves the transmission or forwarding of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
- engages in commercial activities and/or sales without Our prior written consent such as surveys, contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of "virtual" products related to the Website;
- infringes upon or violates any third party's rights including, but not limited to, intellectual property rights, or other proprietary rights or third party's trade secrets or rights of privacy (including without limitation unauthorized disclosure of a person's name, email address, physical address or phone number) or rights of publicity or shall not be fraudulent or involve the sale of counterfeit or stolen products;
- promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
- Probes, scans or tests the vulnerability of the Website or any network connected to the Website, or breach the security or authentication measures on the Website or any network connected to the Website;
- contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
- about other users in connection with the prohibited conduct and activities set forth in this Section;
- Attempts/tries to gain unauthorized access or exceeds the scope of authorized access to any portion or feature or Service of the Website or to Our server or to profiles, blogs, communities, Account Information, bulletins, friend request, or other systems or networks of the Website or solicits passwords or personal identifying information for commercial or unlawful purposes from other users or by hacking, password mining or any other illegitimate means;
- interferes with another User's use and enjoyment of the Website or any other individual's User and enjoyment of similar services;
- harm minors in any way;
- deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
- impersonate another person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;
- contains software viruses or corrupted files or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information security or operation of the Website or another's computer, systems resources, accounts, passwords, servers or networks connected to or accessible through the Websites or any affiliated or linked sites;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
- directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- shall not create liability for Us or cause Us to lose (in whole or in part) the services of Our internet service provider or other suppliers; and
- traces or seeks to trace any information on any other user, of or visitor to the Website, or any other customer of Patara, to its source, or exploit the Website or Service or information made available or offered by or through the Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identification information, other than Your own information, as provided to the Website.
6.8.2. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about Us or the brand name or domain name used by Us including the terms Patara, pataracollections.com, or otherwise engage in any conduct or action that might tarnish the image or reputation, of Patara or the Vendors on platform or otherwise tarnish or dilute any Patara's trade or service marks, trade name and/or goodwill associated with such trade or service marks, trade name as may be owned or used by us. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Patara's systems or networks, or any systems or networks connected to Patara.
6.8.3. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person's use of the Website.
6.8.4. You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Patara. You shall not use any “deep-link”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website. We reserve Our right to bar any such activity.
6.8.5. You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal You send to Us on or through the Website or any service offered on or through the Website. You may not pretend that You are, or that You represent, someone else, or impersonate any other individual or entity.
6.9. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related products or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such advertiser. We shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website.
6.11. If Patara has suspicion or knowledge, that any of its buyers and Vendors are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then Patara may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the Account of such buyer and seller and /or disqualify that user and any related users from availing protection through this program.
6.12. Patara reserves its right to initiate civil and/or criminal proceedings against a user who, files a invalid and/or false claims or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, Patara may at its sole discretion suspend, block, restrict, cancel the Account of such user and/or disqualify that user and any related users from availing protection through this program. Any person who, knowingly and with intent to injure, defraud or deceive, files a fraudulent complaint containing false, incomplete, or misleading information may be guilty of a criminal offence and will be prosecuted to the fullest extent of the law.
7. USE OF MATERIALS
7.1. Except as expressly indicated to the contrary herein, Patara hereby grants You a non-exclusive, freely revocable (upon notice from Patara), non-transferable access to view, download and print product catalogues or any other materials available on the Website, subject to the following conditions:
7.1.2. You may not modify or alter product catalogues or any other materials available on the Website;
7.1.3. You do not make any additional representations or warranties relating to such documents;
7.1.4. You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on the Website available to others; and
7.1.5. You may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.
7.2. The rights granted to You in the product catalogues or any other materials as specified above are not applicable to the design, layout or look and feel of the Website. Such elements of the Website are protected by intellectual property rights and may not be copied or imitated in whole or in part. The product catalogues or any other materials available on the Website may be copied or retransmitted unless expressly permitted by Patara.
7.3. Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.
7.4. The Website makes available general third party information such as, product catalogues, lists of authorized dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources (the "Third Party Content"). Similar Third Party Content would also be available to You on the email received by You from Patara. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. Patara does not provide any guarantee with respect to any the Third Party Content and Patara shall not be held liable for any loss suffered by You based on Your reliance on or use of such data. Patara neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. Patara has no control over the third party user generated contents.
8.2. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. Listings may only include text descriptions, graphics and pictures that describe your item for sale. You undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such products or services so as to mislead other Users in any manner. All listed items must be listed in an appropriate category on the Website. All listed items must be kept in stock for successful fulfillment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the buyer. You agree not to list a single product in multiple quantities across various categories on the Website. Patara reserves the right to delete such multiple listings of the same product listed by you in various categories.
8.3. You represent and confirm that you shall be the sole and exclusive legal owner of all items, goods or products of any description that you wish to offer for sale on the Website. You shall have absolute right, title and authority to deal in and offer for sale such items, goods or products. From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects. You shall not exaggerate or over emphasize the attributes of such items or services so as to mislead other users in any manner.
9. INTELLECTUAL PROPERTY RIGHTS
9.1. Unless otherwise stated, all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork, the design, structure, selection, coordination, expression, look and feel and arrangement of the Website, the Website as a whole, and all materials and processes that are part of the Website and their selection and arrangement (collectively, "Content"), are copyrights, trademarks, trade dress or other intellectual properties owned, controlled or licensed by Patara or its subsidiaries and affiliates. No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including "mirroring") to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Patara’s express written consent is strictly prohibited.
9.2. The trademarks, logos and service marks displayed on the Website (the "TradeMarks") are the property of Patara or their vendors or respective third parties. You are not permitted to use the TradeMarks without the prior consent of Patara, the vendor or the third party that may own the TradeMarks.
9.3. Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Patara owns all intellectual property rights to and into the trademark "Patara Collections", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
9.4. Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Patara or thirty party owner of such Content.
9.5. Patara respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Patara at .
10. DISCLAIMER OF WARRANTIES AND LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
10.1. THE WEBSITE, ALL OTHER MATERIALS AND PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATION OR WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, PATARA MAKES NO WARRANTY THAT (I) THE WEBSITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR YOUR USE OF THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE OR WILL BE CONSTANTLY AVAILABLE, OR AVAILABLE AT ALL; (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE, SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE OR RELIABLE; (III) THE INFORMATION, CONTENT, SOFTWARE, TEXT, GRAPHICS, LINKS OR COMMUNICATIONS ON THIS WEBSITE ARE COMPLETE, TRUE, ACCURATE OR NON-MISLEADING; (IV) THE QUALITY OF THE WEBSITE, SERVICES OR OTHER MATERIALS WILL MEET YOUR EXPECTATIONS; OR THAT (V) ANY ERRORS OR DEFECTS IN THE WEBSITE, SERVICES OR OTHER MATERIALS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PATARA OR THROUGH OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY.
10.2. PATARA WILL NOT BE LIABLE TO YOU IN ANY WAY OR IN RELATION TO THE CONTENTS OF, OR USE OF, OR OTHERWISE IN CONNECTION WITH, THE WEBSITE. PATARA DOES NOT WARRANT THAT THIS WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCT (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE; THEIR SERVERS; OR ELECTRONIC COMMUNICATION SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10.3. PATARA WILL HAVE NO LIABILITY RELATED TO USER CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHTS, LIBEL, PRIVACY, PUBLICITY, OBSCENITY OR OTHER LAWS AND DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT.
10.4. PATARA WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOUR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE WEBSITE OR ANY SERVICES OR MATERIALS, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. PATARA HAS ENDEAVORED TO ENSURE THAT ALL THE INFORMATION ON THE WEBSITE IS CORRECT, BUT PATARA NEITHER WARRANTS NOR MAKES ANY REPRESENTATIONS REGARDING THE QUALITY, ACCURACY OR COMPLETENESS OF ANY DATA, INFORMATION, PRODUCT OR SERVICE. PATARA SHALL NOT BE RESPONSIBLE FOR THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED FUNCTIONALITIES, THE PROVISION OF OR FAILURE TO PROVIDE FUNCTIONALITIES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, FUNCTIONALITIES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. FURTHER, PATARA SHALL NOT BE HELD RESPONSIBLE FOR NON-AVAILABILITY OF THE WEBSITE DURING PERIODIC MAINTENANCE OPERATIONS OR ANY UNPLANNED SUSPENSION OF ACCESS TO THE WEBSITE THAT MAY OCCUR DUE TO TECHNICAL REASONS OR FOR ANY REASON BEYOND PATARA 'S CONTROL. THE USER UNDERSTANDS AND AGREES THAT ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE ENTIRELY AT THEIR OWN DISCRETION AND RISK AND THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO THEIR COMPUTER SYSTEMS OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA. PATARA IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERROR LEADING TO AN INVALID COUPON. PATARA ACCEPTS NO LIABILITY FOR ANY ERRORS OR OMISSIONS, WITH RESPECT TO ANY INFORMATION PROVIDED TO YOU WHETHER ON BEHALF OF ITSELF OR THIRD PARTIES.
10.5. PATARA SHALL NOT BE LIABLE FOR ANY THIRD PARTY PRODUCT OR SERVICES. THE ADVERTISEMENT AVAILABLE ON E-MAIL OR WEBSITE WITH RESPECT TO THE THIRD PARTY WEBSITE OR THE PRODUCTS AND SERVICES ARE FOR INFORMATION PURPOSE ONLY.
10.6. PATARA DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OR SERVICES OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THE WEBSITE OR ANY LINKED SITES. PATARA MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS OR SERVICES, INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR'S TERMS AND CONDITIONS FOR WARRANTY, SERVICE AND MAINTENANCE, AND PATARA DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. PATARA ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU. NOTHING ON WEBSITE CONSTITUTES, OR IS MEANT TO CONSTITUTE, ADVICE OF ANY KIND. ALL THE PRODUCTS SOLD ON WEBSITE ARE GOVERNED BY DIFFERENT STATE LAWS AND IF SELLER IS UNABLE TO DELIVER SUCH PRODUCTS DUE TO IMPLICATIONS OF DIFFERENT STATE LAWS, SELLER WILL RETURN OR WILL GIVE CREDIT FOR THE AMOUNT (IF ANY) RECEIVED IN ADVANCE BY SELLER FROM THE SALE OF SUCH PRODUCT THAT COULD NOT BE DELIVERED TO YOU.
10.7. PATARA SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO NON-AVAILABILITY OF THE PRODUCT, ANY DEFECTIVE OR COUNTERFEIT PRODUCTS PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR AND PATARA SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED OR SERVICE AVAILED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER OR FOR THE DELIVERY OF THE PRODUCT AND THE INSTALLATION OF THE PRODUCT WHERE REQUIRED OR ANY ACTION OR INACTION THAT MIGHT BE TAKEN BY THE VENDOR AFTER ISSUE OF THE VOUCHER TO THE USER.
11. INDEMNIFICATION AND LIMITATION OF LIABILITY
11.4. You release and indemnify Patara and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the Users of the Website and specifically waive any claims that You may have in this behalf under any applicable law. Notwithstanding its reasonable efforts in that behalf, Patara cannot take responsibility or control the information provided by other Users which is made available on the Website. You may find other User's information to be offensive, harmful, inconsistent, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.
11.5. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.
12. SALE IN INDIA ONLY
Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Patara makes no representation that materials in the Website are appropriate or available for use in other locations/Countries other than India. Those who choose to access this Website from other locations/Countries other than India do so on their own initiative and Patara is not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
13.2. You agree that Patara may, in its sole discretion, and without prior notice, terminate Your access to the Website, in terms of Section 14.
14.2. Patara may, at any time, with or without notice, limit Your activity immediately or remove Your information or buys, or end Your listing, warn other users of Your actions, immediately temporarily/indefinitely or suspend all or a portion of Your Account or terminate or block Your membership or refuse to provide You with access to the Services (or portion thereof) if:
14.2.2. Patara is required to do so by law (for example, where the provision of the Services to You is, or becomes, unlawful); or
14.2.3. requests by law enforcement or other government agencies; or
14.2.4. discontinuance or material modification of the Website or any service offered on or through the Website; or
14.2.5. unexpected technical issues or problems; or
14.2.6. The provision of the Services to You by Patara is, in Patara's opinion, no longer commercially viable; or
14.2.7. Patara has elected to discontinue, with or without reason, access to the Website, the Services (or any part thereof); or
14.2.8. if Your actions may cause legal liability for you, other users or the Website.
14.3. Without limiting other rights and remedies, Patara may also limit Your activity immediately or remove Your information or buys, or end Your listing, warn other users of Your actions, immediately temporarily/indefinitely or suspend all or a portion of Your Account or terminate or block Your membership or refuse to provide You with access to the Services with or without reason. Termination of Your Account may include: (i) removal of access to all offerings within the Website or with respect to the Services; (ii) deletion of Your materials and Account Information, including Your personal information, log-in ID and password, and all related information, files and materials associated with or inside Your Account (or any part thereof); and (iii) barring of further use of the Services.
14.4. You agree that all terminations shall be made in Patara's sole discretion and that Pataral shall not be liable to You or any third party for any termination of Your Account (and accompanying deletion of Your Account Information), or Your access to the Website and Services.
14.6. If You or Patara terminates Your use of the Website, Patara may delete any content or other materials relating to Your use of the Website and Patara will have no liability to You or any third party for doing so.
14.7. The Website may at any time at its sole discretion reinstate suspended users. The Website reserves the right to recover any amounts due and owing by You to The Website and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
16. GOVERNING LAW
17. REPORT ABUSE
19. ELECTRONIC COMMUNICATIONS
When You use the Website or send emails or other data, information or communication to Us, You agree and understand that You are communicating with Us and the Website through electronic records which are legally identifiable and enforceable, and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with You by email or SMS or by call or such other mode of communication, electronic or otherwise. A User can unsubscribe/ opt-out from receiving communications from Patara through SMS, call and e-mail anytime by: (a) visiting  to unsubscribe from emails/ SMS/calls; and (b) Newsletters sent daily at the registered email address, by clicking on the unsubscribe option attached at the bottom of newsletter received through e-mail.
20. GENERAL PROVISIONS
21. FEEDBACK AND INFORMATION
Any feedback You provide to this Website shall be deemed to be non-confidential. Patara shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) Patara is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Patara may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Patara for the feedback under any circumstances.
22. CONTACT US
Please contact us at email@example.com for any questions or comments regarding this Website.
23. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Jigar Zaveri
Patara Collections Private Limited
#61, Gyan Sagar, 6th Floor,
S.K. Bole Road,
Mumbai - 400028,
Phone: +91 22 49266911
Time: Monday - Saturday (9:00 - 18:00)